Shipping Policy

Products can be shipped to any destination in the United States of America, its territories, or Canada. We are not currently licensed to export to other countries. Shipping is FREE on all orders totaling over $100. All orders which total under $100 will have a handling fee of $6.00 plus 5% of the retail cost of the product order. Order fulfillment normally occurs within 3 business days and most items will be shipped from Utah. UPS ground service is our usual shipping service; other shipping service may be requested at the time the order is placed. Request must be sent through the "Contact Us" procedure at the time the order is placed. Please note that we are not responsible for orders lost in the mail.

Return Policy

Authorization for returns can be requested at support@AppliancesbyCloer.comor by calling R&K TEAM LLC at (208)684-5537. Shipping address and instructions will be given upon authorization. No returns will be accepted without prior authorization. A 20% restocking fee will be applied. Authorized returns will be inspected before acceptance and credit is issued. Any product returned for credit must be returned within 30 days of purchase, be factory fresh, packed in original cartons, free of added markings, and must be shipped prepaid. No collect shipments will be accepted.

Damaged Goods Policy

Transit Losses: Title to the merchandise passes to the purchaser on delivery to the carrier. You are responsible to follow up on loss or damage in transit. You should thoroughly inspect each shipment as soon as it is received. Be sure your carrier makes an "exception" note of all visible damage or shortages. UPS may require claims to be filed by the shipper. In that case contact Mixers by Bosch to initiate that process.

Backorder Policy

You will be promptly notified after order placement if a product is on back order at our supplier. As product becomes available, back ordered items will be shipped automatically. If you want a back order cancelled, you may contact us and the order will be canceled if shipment has not already occurred. Method of payment will then be credited the appropriate amount of any back order that is canceled before shipment.